A while back I posted an entry in regards to “How Good is your Transit’s Website?”  Well finally I’m getting around to the follow up.  Here is the basic characteristics I tested on each site.

• Common Origination A to Common Destination B:  I found two landmark, easy to find, well known places in the primary service area of a transit agency and tried to use their site to find the best routes.  Within this characteristic I measured the following things;  Clicks Necessary, Data Entered, and Accuracy.
• Weird Origination A to Weird Destination B:  Same as above, but I went out of the way to find places on the very edges of the service zones to see what the sites would give me.
• Are the schedules easy to find?  I measured the following:  Clicks to find Schedule, Schedule Formats Available (don’t even give me a PDF only option, BAD BAD BAD!).
• Are the route maps easy to find?  I measured the following:  Clicks to find Route Map, Route Map Formats Available (again, don’t give me a PDF only option!)
• Are the system maps easy to find, navigate, and read?  I measured the follow:  Clicks to the system map, formats available, options for viewing, printing, and other uses.
• Good design practice:  This is a simple, eyeball use of the standard left to right reading of the site, keeping clutter to a minimum, and other basic design criteria of a good site.

Site:  TriMet – http://www.trimet.org/  Primary Service Area:  Portland, OR

Site:  NJ Transit – http://njtransit.com/  Primary Service Area:  New Jersey (Pretty much the whole state)

Site: 

• TriMet – http://www.trimet.org/ Of course, I’ve got to include the hometown site.  Portland, Oregon & surrounding areas.
• NJ Transit – http://www.njtransit.com New Jersey Transit.
• MTA – http://www.mta.info/ Metropolitan Transportation Authority – This is the subway and more in the New York area.
• MARTA – http://www.itsmarta.com/ Metropolitan Atlanta Rapid Transit Authority.
• SFMTA / MUNI – http://www.sfmta.com/ San Francisco Municipal Transportation Authority.
• BART – http://www.bart.gov/ Bay Area Rapid Transit
• CTA – http://www.transitchicago.com/ Chicago Transit Authority
• Miami-Dade Transit – http://www.miamidade.gov/transit/metrorail.asp
• M or Metro – http://www.metro.net/ Los Angeles County Metropolitan Transportation Authority
• DART – http://www.dart.org/ Dallas Area Rapid Transit
• King County Metro Transit – http://metro.kingcounty.gov/
• Sound Transit – http://www.soundtransit.org/
• Pierce Transit – http://www.piercetransit.org/
• Valley Metro – http://www.valleymetro.org/
• RTA – http://www.norta.com/ – New Orleans Region Transit Authority
  • Seattle Streetcar – http://www.seattlestreetcar.org/
  • Portland Streetcar – http://www.portlandstreetcar.org/

DC Washington Metropolitan Area Transit Authority – www.wmata.com/ and Boston – MBTA – www.mbta.com

C-Tran (Just cuz)