A while back I posted an entry in regards to “How Good is your Transit’s Website?” Well finally I’m getting around to the follow up. Here is the basic characteristics I tested on each site.
- Common Origination A to Common Destination B: I found two landmark, easy to find, well known places in the primary service area of a transit agency and tried to use their site to find the best routes. Within this characteristic I measured the following things; Clicks Necessary, Data Entered, and Accuracy.
- Weird Origination A to Weird Destination B: Same as above, but I went out of the way to find places on the very edges of the service zones to see what the sites would give me.
- Are the schedules easy to find? I measured the following: Clicks to find Schedule, Schedule Formats Available (don’t even give me a PDF only option, BAD BAD BAD!).
- Are the route maps easy to find? I measured the following: Clicks to find Route Map, Route Map Formats Available (again, don’t give me a PDF only option!)
- Are the system maps easy to find, navigate, and read? I measured the follow: Clicks to the system map, formats available, options for viewing, printing, and other uses.
- Good design practice: This is a simple, eyeball use of the standard left to right reading of the site, keeping clutter to a minimum, and other basic design criteria of a good site.
Site: TriMet – http://www.trimet.org/ Primary Service Area: Portland, OR
Site: NJ Transit – http://njtransit.com/ Primary Service Area: New Jersey (Pretty much the whole state)
- TriMet – http://www.trimet.org/ Of course, I’ve got to include the hometown site. Portland, Oregon & surrounding areas.
- NJ Transit – http://www.njtransit.com New Jersey Transit.
- MTA – http://www.mta.info/ Metropolitan Transportation Authority – This is the subway and more in the New York area.
- MARTA – http://www.itsmarta.com/ Metropolitan Atlanta Rapid Transit Authority.
- SFMTA / MUNI – http://www.sfmta.com/ San Francisco Municipal Transportation Authority.
- BART – http://www.bart.gov/ Bay Area Rapid Transit
- CTA – http://www.transitchicago.com/ Chicago Transit Authority
- Miami-Dade Transit – http://www.miamidade.gov/transit/metrorail.asp
- M or Metro – http://www.metro.net/ Los Angeles County Metropolitan Transportation Authority
- DART – http://www.dart.org/ Dallas Area Rapid Transit
- King County Metro Transit – http://metro.kingcounty.gov/
- Sound Transit – http://www.soundtransit.org/
- Pierce Transit – http://www.piercetransit.org/
- Valley Metro – http://www.valleymetro.org/
- RTA – http://www.norta.com/ – New Orleans Region Transit Authority
C-Tran (Just cuz)