I’m am not a big fan of King County Metro’s Website. It follows some really BAD UX and UI design standards and guidelines. Almost like a committee or a bunch of bureaucrats designed it. Some of it is obtusely idiotic. But there is hope, there is a gleaming gem among the dirge of a zillion clicks, oddball readability, poor SEO, hard to find routes, and other things.
King County Metro recently released the Annual Performance Measurement section of the site. I had been wanting a good, readable, easy to understand charting and graphing of the Metro Transit ridership statistics and King County Metro has given it to me! I’m stoked! These are actually readable charts that can be used to ascertain real and legit information about the bus system.
The financial section and the ridership section really have some great numbers. This is where you can go to really dig into how your tax dollars and fare are going to build, support, and operate the transit system. Seriously, go check it out.
I love that this information is readily and easily available. Sound Transit also offers some of this, but should really take a look at what Metro is doing with this and do some of their own charting and reports online like this. In addition they really should work together with Metro to determine real transit ridership for the entire Seattle + Tacoma Metro areas and respective routes. There are some good arguments, and good data there, that could seriously help move forward the Seattle area and transit in general.
So with that stated, cheers to Metro & especially the web team that put this part of the site together! Great job.